PURPOSE FOR DATA COLLECTION

Personal data is collected to facilitate the efficient provision of services and order fulfilment. Data may be obtained through this website, purchases, email exchanges or phone calls. In addition to these specific purposes, collected data may also be used for communication, service delivery, legal compliance, contract enforcement and the protection of rights and interests.

LEGAL BASIS FOR PROCESSING

Personal data is processed under the following legal bases: contractual necessity (to fulfil a service, process an order or execute a contractual agreement), legal obligation (to comply with legal requirements, such as invoice retention and tax reporting), legitimate interests (to enhance business operations and customer relationships) and explicit consent (for purposes such as marketing and satisfaction surveys).
This processing occurs in compliance with the General Data Protection Regulation (GDPR).

INFORMATION COLLECTED

Information you provide directly: basic contact details (name, email address, phone number, billing and shipping address), order information (products purchased, transaction details, payment confirmation, order status and history), customer support information (any information you provide when contacting us for assistance).

Information collected automatically: upon visiting this website, certain data is automatically stored in server log files, including browser type and version, operating system, referrer URL, hostname, server request time and IP address. This data is necessary for system security, stability, troubleshooting and website presentation.

Information obtained from third parties: we may receive information from external service providers such as: payment processors (payment details are handled securely via third-party providers and are not stored directly by us), shipping carriers (for order fulfilment and delivery tracking), analytics providers (website usage data to improve user experience).

HOW YOUR INFORMATION IS USED

Personal data is processed for the following purposes: processing orders (managing purchases, processing payments and arranging shipping), providing customer support (handling inquiries and resolving issues), marketing and communication (sending newsletters with prior consent), security and fraud prevention (detecting, investigating, and preventing fraudulent activities), legal and regulatory compliance (maintaining records as required by law), user experience improvement (enhancing website functionality and performance).

DATA SHARING AND EXTERNAL TRANSFERS

Personal data may be shared with external service providers strictly in compliance with applicable privacy laws. This includes payment processors, logistics providers, analytics tools and IT service providers. Data transfers outside the EU are conducted with adequate legal safeguards in place.
Collected data is never sold or shared with third parties beyond the specified purposes.

THIRD-PARTY WEBSITES AND LINKS

This website may contain links to third-party platforms. No responsibility is assumed for the privacy or security practices of these external sites, as they operate independently. You are encouraged to review their respective privacy policies.
Social media platforms may be used for business relations and marketing, which may involve data exchanges.

DATA SECURITY

Appropriate technical and organisational measures are in place to prevent unauthorised access, alteration, disclosure or destruction of personal data. Processing is conducted using secure tools following strict organisational procedures aligned with stated purposes.

DATA RETENTION

Retention periods depend on various factors, including order processing, legal obligations, dispute resolution and contractual requirements. We retain: order and transaction data (for tax and accounting purposes), customer account data (as long as the account is active), marketing data (until consent is withdrawn), security logs and fraud prevention data (for a period necessary to comply with regulatory obligations and prevent fraud).

This website uses cookies to enhance user experience and analyse traffic. Cookies are small text files stored on your device to track interactions with the website. While you can refuse cookies, doing so may limit access to certain features.

We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period). These cookies serve the following purposes: essential cookies (required for website functionality, security, and legal compliance) analytics cookies (used to understand visitor interactions, improve usability, and enhance website performance, these are set only with your consent).

OWNER AND DATA CONTROLLER

Patricia Armada
C. Violant d’Hongria 51
08028 Barcelona, Spain
VAT ID ES32712570S

For any inquiries, please contact at info@patriciaarmada.com

DESCRIPTION OF SERVICES

This website provides information about the activities and services offered. Content is for informational purposes only and may be updated at any time.

INTELLECTUAL PROPERTY

All texts, images, photos, videos, and graphics on this website are protected under intellectual property laws. Unauthorised use is prohibited. Requests for permission can be directed to the contact email.